NeuPrime Customer Support Service
Our support service can be reached this way:
Every support channel, including Jabber, is multichannel.
You should provide information needed to troubleshoot your problem, no matter if you
are our direct customer or not. We will answer on any topic related to our hosting service.
It is best to use email to create request tickets (firstname.lastname@example.org).
Email replies allows us to communicate with any speed required, both fast and slow, and allows us
to choose exact amount of time needed to treat your problem right.
Most importand thing to note is that all email are reviewed by hosting top managers and top
technitians, so you may get instant answer to hard question withtout excess escalation.